bangjoko.com Platform Privacy Notice

This page describes what we collect when you use bangjoko.com and how we keep that data protected. When you create an account, deposit funds, or place a bet on our platform, we record your activity to verify your identity, process payments, settle games fairly, and comply with applicable law. We do not sell your personal data to advertisers or third parties outside our payment and compliance infrastructure.

Our privacy practice centres on four principles: collect only what we need to operate, store data securely, limit access to staff who require it, and give you the right to request, correct, or delete your information. We recognise that your account contains sensitive details—government ID, address, payment methods—and we treat that information with corresponding care.

We operate in a jurisdiction-restricted environment; our servers and data handling may be subject to laws outside your home jurisdiction. By using bangjoko.com, you acknowledge this reality and accept our data practices as described below.

What Data We Collect on bangjoko.com

We collect your email address, password, and date of birth during account signup. For account verification, we require a government-issued ID (passport, national identity card, or driver's licence) and proof of address (utility bill, bank statement, or rental agreement). We store these documents encrypted and do not share them with third parties outside our compliance and fraud-prevention team.

When you deposit funds on bangjoko.com via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer (e-wallet, mobile banking, local payment, online payment), we record the transaction amount, timestamp, and payment method. We do not store your full payment card numbers or bank account digits; payment processors handle that data. We retain transaction records for compliance, fraud detection, and account recovery.

When you play games on bandjoko.com—football markets, live-dealer tables, slots, or esports—we log your bets, results, winnings, and losses. We store your IP address, device type, and connection method (WiFi, mobile data) for security and fraud prevention. We also log your login times and locations to detect unauthorized account access.

Data retention: We retain account data for the lifetime of your bangjoko.com account plus seven years after closure, to comply with anti-money-laundering regulations.

How We Use Your Data

We use your email and KYC documents to verify your identity and prevent fraud. We check your ID against government databases (where accessible) and cross-reference your address to confirm you are who you claim to be. This process protects you and bandjoko.com from account takeover and money laundering.

We use your payment data to process deposits and withdrawals. Our payment processors (e-wallet, mobile banking, bank partners) receive only the minimum information needed to complete each transaction. We do not use your payment data for marketing or third-party analytics.

We use your game activity (bets, results, locations, login times) to detect suspicious patterns. For example, if your account logs in from Jakarta one moment and Surabaya the next (geographically impossible), we flag it and may ask you to re-verify your identity. If we detect unusual betting patterns (e.g., losing heavily then requesting immediate large withdrawal), we may conduct additional review to ensure account security.

We use your IP address and device fingerprinting to prevent bonus abuse, detect collusion between accounts, and identify users from restricted jurisdictions. We do not use this data for targeted advertising.

Account verification: We use your government ID and address to confirm your identity before unlocking deposits and withdrawals.
Fraud prevention: We analyse your login locations, betting patterns, and payment methods to prevent unauthorized access and money laundering.
Game settlement: We record bets and outcomes so you can review your game history and resolve disputes over settled results.

Third-Party Processors

We share your data only with vendors who help us operate bangjoko.com:

Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment) receive payment information to process deposits and withdrawals.
Game providers: Slot game vendors (developers of Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) receive only your account ID and bet outcomes; they do not access your personal identity or payment data.
Live-dealer studios: Our multi-camera roulette, blackjack, and baccarat studios log your account ID and bets; they do not receive your KYC documents or payment details.
Compliance and fraud vendors: We use third-party services to verify government IDs, check against sanctions lists, and detect money-laundering patterns. These vendors receive your name, ID number, and address only.
Cloud hosting: Our servers sit on cloud infrastructure operated by international providers; your encrypted data resides in their data centres.

All third-party vendors sign data-processing agreements that require them to keep your data confidential and use it only for the services we contracted. We do not allow vendors to sell or share your data with others.

Your Rights on bangjoko.com

You can request a full export of your bandjoko.com account data (name, email, deposits, withdrawals, bets, game history) by contacting our support team via in-app chat or email. We provide this download within a standard processing window at no charge.

You can request corrections to your personal information (email, address, date of birth). If you believe data is inaccurate, contact support and we will review your request.

You can request account deletion. We delete your personal data (email, KYC documents, payment methods) but retain an anonymized transaction record for compliance purposes. This means we erase your identity from your account but keep ledger entries to satisfy anti-money-laundering regulations.

You can object to our processing of your data for fraud prevention or analytics. However, if you object to fraud prevention checks, we will close your account because we cannot operate without basic security measures.

Cookies and Tracking on bangjoko.com

We use session cookies to keep you logged into bandjoko.com on your phone or browser. These cookies expire when you close the app or clear your browser. We do not use tracking cookies to follow your activity outside bangjoko.com.

We do not use Google Analytics, Facebook Pixel, or similar third-party trackers. We do log server-side analytics (page views, game popularity, average session length) to improve the platform, but this data is aggregated and does not identify you personally.

Push notifications on your Android or iOS device are sent only if you enable them in bandjoko.com settings. You can disable notifications anytime; we do not force them on or use them for marketing outside game updates and account alerts.

Data Jurisdiction and International Transfers

Our servers and data backups may be located outside Indonesia. By using bandjoko.com, you consent to your data being processed, stored, and transferred internationally. We apply encryption and access controls regardless of server location, but you acknowledge that international data transfer carries regulatory differences and potential government request scenarios outside Indonesian law.

If you are in Jakarta, Surabaya, Bandung, Medan, or another Indonesian city, your data may be processed by systems outside your jurisdiction. We cannot guarantee Indonesian data protection law applies universally to our infrastructure.

How We Protect Your Data

We encrypt all data in transit (when you send information to bandjoko.com) and at rest (when we store it). We use industry-standard TLS/SSL encryption for website traffic and encrypted storage for databases. We require strong passwords (minimum 12 characters, mixed case and numbers) and support optional two-factor authentication via email or authenticator apps.

We limit staff access to personal data. Only our compliance, fraud-prevention, and customer-support teams access KYC documents and payment details. Game servers do not have access to your ID or address. We conduct security audits and penetration testing to identify vulnerabilities.

We do not guarantee absolute security. No system is non-specific info breach-proof. If we detect a data breach affecting bandjoko.com users, we notify affected accounts via email within a reasonable timeframe and advise on password reset and account recovery steps.

Contact and Policy Updates

If you have questions about our privacy practices on bangjoko.com, contact our support team via in-app chat or email. We respond to privacy inquiries within a standard window.

We may update this privacy notice if our data practices change. We will notify you of material changes via email or in-app notification. Continued use of bandjoko.com after an update signifies your acceptance of the new practices.

This policy is current as of the date listed at the top of this page. We review and update it regularly to reflect changes in our operations, technology, and applicable law across the jurisdictions where bandjoko.com operates.